Product Prices
DOES THE PRICES INCLUDE VAT? DO I NEED TO PAY CUSTOMS FEES?
    
  
  
  Product prices include the current valid value added tax (VAT) of 25,5%, when our site identifies the user to be located in an EU country.
When ordering outside EU, the amount you pay in the checkout includes all applicable customs duties & taxes.
WHAT CURRENCIES ARE AVAILABLE?
    
  
  
  You can either shop with EURO or choose your own currency right away when you enter the website.
If you shop with euro market, the right price (with or without VAT) and shipping costs will be updated in the checkout, when you have entered your shipping address.
If you wish to change the market (upper right corner) immediately to the one you are shopping from, for example "United Kingdom" you will see the prices in GBP and prices without VAT since it is outside of EU.
Either way the prices will be the same after checkout, based on your shipping address.
Coupons & Gift Cards
I HAVE A GIFT CARD FROM YOUR HELSINKI STORE. CAN I USE IT ONLINE?
    
  
  
  The gift card is available both online and in store.
HOW DO I USE A COUPON CODE?
    
  
  
  You can get a coupon code that entitles you to a discount by activating the coupon code on your shopping cart page at checkout (On the upper right corner). Enter the code in the Coupon code field and click the “Apply” button.
Please note that the use of a coupon code may be limited to certain products and for a limited time only. Also, the code cannot be used for previous purchases or combined with other discounts.
I USED A ONE-TIME COUPON CODE ON AN ORDER THAT I RETURNED. CAN I USE THE SAME CODE AGAIN?
    
  
  
  You cannot reuse a one-time coupon code, regardless if you have returned the order you originally used the one-time discount code on.








